Privacy Policy

Effective Date: 11/05/2026

Studio Trims ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, request a quote, or purchase our timber profiles.

1. Information We Collect

As a B2B trade supplier, we collect minimal personal information necessary to provide you with accurate quotes and fulfill your orders. The information we collect may include:

  • Contact Information: Name, email address, phone number, and business/company name.

  • Project Information: Delivery addresses, site plans, floor plans, and specific measurements required for custom quotes.

2. How We Collect Information

We collect this information when you voluntarily provide it to us through:

  • Contact and quote request forms on our Squarespace website.

  • Lead forms submitted via our Google Ads campaigns.

  • Direct email or phone communications regarding our products.

3. How We Use Your Information

We use your information strictly for standard business operations, including:

  • Calculating and providing accurate trade quotes for timber trims.

  • Fulfilling and delivering your orders.

  • Communicating with you regarding your project, order status, or customer service inquiries.

4. Data Storage and Security

Your personal information is stored securely using the built-in data protections provided by our hosting platform (Squarespace) and advertising platform (Google Ads). We take reasonable administrative and technical steps to protect your data against unauthorized access, loss, or misuse.

5. Sharing Your Information

We respect your privacy and your business. We do not sell, rent, or trade your personal information to third parties. We will only share your information if required by law or with trusted service providers directly involved in fulfilling your order (such as delivery couriers), and only to the extent necessary to perform their services.

6. Cookies and Tracking

Our website, hosted by Squarespace, uses standard cookies and similar technologies to ensure the site functions properly and to help us understand our website traffic. You can control or disable cookies through your web browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated policy will be posted on this page with the revised "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Studio Trims Melbourne, VIC, Australia Email: info@studiotrims.com.au Phone: 0466 708 192